Welcome to bokra-eg.com, the official website of bokra, a business based in Cairo, specializing in selling women’s clothing. Your privacy is very important to us, and we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

1. Who We Are

If you have any questions about this Privacy Policy or how we use your personal data, please contact us at the email above.

2. What Personal Data We Collect

We may collect and process the following data:

  • Identity Data: name, gender (optional)
  • Contact Data: email address, phone number, billing/shipping address
  • Transaction Data: orders, payments (excluding full card details)
  • Technical Data: IP address, browser type, device type, operating system
  • Usage Data: information about how you use our website, such as pages viewed and interactions
  • Marketing and Communication Data: preferences in receiving marketing from us

3. How We Collect Your Data

We collect your data:

  • When you visit or use our website
  • When you create an account or place an order
  • When you fill out contact forms
  • Through cookies and analytics tools (e.g., Google Analytics)
  • When you subscribe to newsletters or promotional emails

4. Why We Collect Your Data (Legal Bases)

Under the GDPR, we must have a lawful basis for processing your data. These include:

  • Contractual Necessity: to process and deliver your orders
  • Legal Obligation: for tax, accounting, or fraud prevention
  • Consent: for sending newsletters or marketing (you may withdraw consent anytime)
  • Legitimate Interests: to improve our website and customer experience

5. How We Use Your Data

We use your data to:

  • Fulfill and manage orders
  • Communicate with you about your purchases or support inquiries
  • Send marketing messages (with your consent)
  • Improve and secure our website
  • Comply with legal obligations

6. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with:

  • Payment providers (e.g., PayPal, Stripe)
  • Shipping companies
  • Hosting and technical service providers
  • Legal authorities (only when required by law)

All third parties are required to protect your data and comply with data protection laws.

7. International Transfers

As we operate in Cairo, Egypt, your data may be transferred outside the European Economic Area (EEA). We ensure that all international transfers are made with appropriate safeguards, such as:

  • Standard Contractual Clauses
  • Processing only by trusted service providers

8. Your Rights Under the GDPR

If you are in the EU or EEA, you have the following rights:

  • Access – Know what personal data we hold
  • Correction – Fix inaccuracies in your personal data
  • Erasure – Request deletion of your data
  • Restrict processing – Limit how we use your data
  • Data portability – Transfer your data to another provider
  • Object – Object to data processing in certain cases
  • Withdraw consent – For marketing or other consent-based uses

To exercise these rights, contact us at: [your email]

9. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling your order
  • Legal, tax, and accounting requirements (usually 7 years)
  • Support-related matters

After this, we securely delete or anonymize your data.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand visitor behavior
  • Improve functionality and performance
  • Enable shopping cart and user login

You can control cookie settings via your browser. By continuing to browse our site, you consent to the use of cookies. You may also view our Cookie Policy for full details.

11. Data Security

We take security seriously and implement appropriate measures, including:

  • SSL encryption
  • Limited access to data
  • Firewall and antivirus protection

However, no online system is 100% secure.

12. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted here with the updated “Effective Date.” We recommend checking this page regularly.

13. Complaints

If you have concerns about our data practices, please contact us first. If you’re an EU resident, you have the right to lodge a complaint with your local Data Protection Authority.

Thank you for trusting bokra-eg.com.
We are committed to protecting your privacy and providing a secure shopping experience.